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Hotel Services & FAQ

We have devised a List of Frequently Asked Questions For your convenience

Is the Internet available?
Guests can enjoy complimentary 200MB superfast WiFi throughout all public areas and bedrooms.  

Is smoking permitted in the hotel?
The Limerick Strand Hotel is a non smoking hotel please refrain from smoking in the hotel bedrooms, if you do smoke a €150 cleaning charge will be added to your bill, it is illegal to smoke indoors. Smoking is permitted in the designated outdoor smoking areas located at The Terrace Bar on the ground floof

Do you have fitness facilities? 
Energize Health Club boasts not one but four pools, including a 20 metre swimming pool, sauna and jacuzzi, steam room, plunge pool & hydrotherapy pool. 
Enjoy state-of-the-art exercise and gym equipment - including high performance cardio & weights machines in addition to a plunge pool and hydrotherapy facilities. (please note due to covid 19 our health club is currently closed) 

How can I get to the Hotel?
The Limerick Strand Hotel is located along the scenic banks of the River Shannon in the centre of Limerick City, the hotel is easily accessible from all major driving routes and is served by Public Bus and Taxi Cabs. You can find directions and a map here.

Is there Car Parking?
For your security and safety, the Limerick Strand Hotel is one of the only City Centre Hotels that provide onsite underground parking with direct access to the hotel in Limerick Cuty. If you prefer to leave the car at home, we are just a stroll from Limerick Train Station and both the bus terminal and coach station. The on site car park at the hotel offers over 200 spaces, the car park is located on level -2 and there is direct access to the hotel lobby from the carpark.
Our carpark is chargeable at reduced rates as follows 

90 Minutes complimentary  Valid upon spending a minimum of €5.00 on food & beverage at the hotel . 
-€2.20 per hour there after  -Overnight Rate (24 hours)  €8.50 -Conference Day Rate - €8.50 
Limerick street car parking is available outside the hotel but is chargeable at disc parking rates.  

A full car valet service is available in the hotel car park. We offer professional onsite and mobile car valeting services. Get your car back to showroom condition for Car Valet reservations. CLICK HERE 

Where is the nearest ATM?
There is an ATM machine available in the Limerick Strand Hotel .  As part of our Covid-19 Prevention Policies, this will be disinfected after each use.

What time is breakfast served?
Breakfast is served from 7am to 10am, Monday to Friday and from 7am to 11am on Saturday, Sunday and Bank Holidays. Breakfast is available in the River Restaurant. We would ask that guests make a reservation for breakfast at the time of check-in, as part of our commitment to Covid-19 prevention. This ensures reduced queues, and adherence to social distancing measures. An à-la-carte menu is offered, alongside a selection of individually wrapped and prepared buffet items.

What time is check-in?
Check-in time is from 15.00 and check-out time is 12.00 noon. Late check-out may be arranged, subject to availability at the time of request. Please note that a late checkout fee will apply and will be advised at the time of booking.

Is there a Business Centre? 
A business centre is available to guests free of charge which offers, complimentary internet access, stand alone PC & printer. Secretarial services are available on request.

Local Attractions Ticket Booking
The hotel reception team will be happy to assist you in booking local attractions, making dinner reservations and purchasing tickets for any local event. 

Do you provide a Luandry Service? 
A laundry service is provided at the hotel – this can be organised via reception and is chargeable.

What procedures are in place to prevent the spread of Covid-19 (Coronavirus) when checking-in and out of the hotel?
Rest assured that the  Limerick Strand Hotel is taking stringent procedures in relation to the prevention of the spread of Covid-19. The following actions have been taken by the Hotel, and will be reviewed based upon further recommendations by the Government & HSE:

•  Hand sanitiser is available to guests entering the hotel
•  Perspex screens have been installed at Reception desks
•  The use of credit/debit cards and contactless payments is encouraged, to reduce the handling of cash. Card machines are to be disinfected between use
•  We encourage cashless payment as much as possible Full payment and pre-authorisations will be processed at check-In for any incidentals
•  Invoices are to be emailed to guests for confirmation of payment
•  Pre-bookings will be taken for breakfast at the time of check-In
•  We encourage guests to telephone our Reception Team with any queries during their stay
•  The Reception Desk area is disinfected hourly
•  All tourist information and newspapers have been removed from the Hotel Lobby and Reception areas
•  Social distancing markers are in place in our Lobby, to prevent crowding
•  Disposable gloves are worn by all staff members at all times

What actions has the Hotel taken to control the risks of Covid-19 in my guestroom?

Rest assured that the Hotel is taking stringent procedures in relation to the prevention of the spread of Covid-19. The following actions have been taken by the Hotel, and will be reviewed based upon further recommendations by the Government & HSE:

•  The Guest Directory, magazines, pens and notepads have been removed from all guestrooms to reduce the number of “touch-points” for guests
•  All throws and cushions have been removed from beds
•  All key “touch-points” within guestrooms will be disinfected and sanitised between stays; e.g. doors, door handles, light switches, appliances (such as kettle, iron, hairdryer etc.), countertops and desk areas
•  All soft or porous surfaces (such as carpets, rugs, curtains, etc.) are cleaned with appropriate cleaning products between guest stays

What actions has the Hotel taken to control the risks of Covid-19 in your dining areas and in room dining?

• All menus and credit card machines are sanitised after use, single use menus are used as much as possible  
• We encourage a cashless contactless payment policy as much as possible  
• Tables are sanitised after each guest visit. All seating arrangements have taken into consideration recommended social distancing
• Buffet services have been replaced by comprehensive menus for breakfast, lunch and dinner which our team of service staff deliver with the utmost care and attention
• In Room dining: Food is delivered on trolleys which consist of a sanitising station and all trays and tableware are disinfected after each use

A business centre is available to guests free of charge which offers, complimentary internet access, stand alone PC & printer. Secretarial services are available on request.

Taxi service can be organised through hotel reception. 

The hotel reception team will be happy to assist you in booking local attractions, making dinner reservations and purchasing tickets for any local event. A laundry service is provided at the hotel – this can be organised via reception and is chargeable.